These pages describe the current website and Portal practices. Project-specific scope and responsibilities belong in the agreed engagement documents.
1. Scope
This policy covers the EC TECH public website, local planning tools and the protected Client Portal. It does not describe a separate customer system unless that system expressly adopts this policy.
2. Information we may handle
Public enquiries may include your name, company, work contact details, country, project interest, business problem, desired outcome, existing systems, consultation preference, timing and budget range.
Portal records may include account identity, authentication and session records, project briefs, milestones, decisions, support tickets, authorised file metadata and activity needed to operate the service.
3. Public forms during construction
The current construction enquiry form validates information in your browser and displays a local confirmation. It does not transmit, store or queue the enquiry. No email, CRM, analytics, external form or calendar service is connected.
Telephone and WhatsApp actions open services controlled by your device or provider. Review the information before sending it.
4. Client Portal accounts and records
Portal access is provisioned by an administrator. Authentication cookies support sign-in and request protection. Protected responses use network-only controls and are not intended for the public offline cache.
Project records, tickets and authorised files are available only within the roles and organisation boundaries implemented for the account. Users must not upload credentials, malware or material they are not authorised to share.
5. Why information may be used
Information may be used to respond to an enquiry, assess project fit, operate an authorised project, maintain account security, provide agreed support, keep an audit trail and meet documented contractual responsibilities.
EC TECH does not claim consent for marketing, profiling or analytics that have not been activated and reviewed.
7. Security and file handling
The Portal uses authentication, role boundaries, request protection and non-public caching rules. These measures reduce risk but cannot guarantee absolute security.
This draft does not claim that an external malware-scanning service is active. File acceptance, review and release controls must match the implemented production process.
8. Retention and deletion
Records should be kept only for a defined business, contractual, security or legal purpose, then deleted or anonymised where appropriate.
Retention must be agreed for the actual records and purpose; this page does not set a universal retention period.
9. Questions and requests
Privacy questions and requests can be raised using the verified telephone or WhatsApp number on the Contact page.
Include enough context to identify the relevant account or record. Do not send passwords or unnecessary sensitive information with a public request.
10. Changes to this draft
Material changes should be dated and reviewed before publication. The construction site remains noindex, nofollow while these details are being completed.
Contact EC TECH
EC TECH
G-0-1-3, PV6 Platinum Hill Condo
3, Jalan Melati 3
Taman Melati Utama
53100 Wilayah Persekutuan Kuala Lumpur
Malaysia
Telephone: +60 17-684 2136
Open the verified WhatsApp contact